The website www.proffshop.eu is owned by PROFFSHOP, trgovina d.o.o. The website owner is committed to respecting your right to privacy and complying with applicable legislation governing privacy and personal data protection.
The company PROFFSHOP, trgovina d.o.o. operates in accordance with the Personal Data Protection Act (ZVOP-1, Official Gazette of RS, No. 94/2007) and the EU General Data Protection Regulation (Regulation (EU) 2016/679).
The privacy policy applies to website visitors from their first visit and all subsequent visits. By using the website, visitors confirm that they accept and agree to all provisions of this policy. The privacy policy may be changed or amended at any time without prior notice. By using the website after changes to this policy, users confirm that they agree to the changes.
PROFFSHOP, trgovina d.o.o. commits to protecting the confidentiality of personal data and privacy of visitors or users of the website and will take all necessary measures to protect them from any violations or misuse.
PROCESSING OF PERSONAL DATA
PROFFSHOP, trgovina d.o.o. processes personal data based on individual consent, on the basis of a concluded contract, or on the basis of law.
Every visitor to the website www.proffshop.eu who enters personal data on our website also gives active personal consent for the processing of personal data through a special form submitted when subscribing to e-news, ordering products, or registering for our educational programs.
PROFFSHOP, trgovina d.o.o. collects the following data about users through the website www.proffshop.eu:
- E-newsletter subscription: Name and email address.
- Product orders: First and last name, street and house number, postal code and city, phone number, email address, and company name (if ordering as a company).
- Contact form: First and last name, phone number, email address.
- Any other data that the user voluntarily provides to the company.
The website visitor or customer confirms by clicking on “I agree to the terms and conditions” or by clicking on “I agree to the privacy policy” that they were properly informed about the scope and purpose of personal data processing before submitting the online form (see previous paragraph).
The website owner processes IP addresses of devices through which users access the website in order to prevent future abuse via contact forms (unwanted emails).
The website uses “cookies” (more about this here), but this does not allow identification of website visitors, which means that it is not possible to determine the name, surname, and other identification data of the user based solely on the data collected in this way.
PROFFSHOP, trgovina d.o.o. uses the collected data exclusively for providing services and selling products offered for such purpose and to the extent with which the visitor or user is previously informed and instructed.
At the same time, PROFFSHOP, trgovina d.o.o. also commits that it will not, under any circumstances, without explicit permission, disclose personal or other data to a third party or allow a third party to view the personal data of a website visitor or user, except in cases where this is required by state authorities, law, court, or other state bodies.
PURPOSE OF DATA PROCESSING
PROFFSHOP, trgovina d.o.o. will use the collected data about visitors (users) only for the following purposes:
- To send proforma invoices and invoices in case of received orders for products or services marketed through the website.
- To maintain customer records.
- To realize or deliver requested products or services.
- To inform about new offerings from PROFFSHOP, trgovina d.o.o.
- To send e-newsletters (if the person has subscribed to receive our e-newsletters)
- For statistical and marketing analysis or research related to website users in order to improve the offer of products and services on the website.
SUBSCRIPTION TO FREE E-NEWSLETTERS
For subscription to our free e-newsletters, we use a double opt-in procedure. This means that after your registration, we send you an email to the provided email address, in which we ask you to confirm that you wish to receive e-newsletters. If you do not confirm your registration within 14 days, your information will be blocked and then automatically deleted. Additionally, we store the time of registration and confirmation. The purpose of this procedure is to prove your registration and, if necessary, to investigate any potential misuse of your personal data.
With your confirmation, you consent to regularly receive news with information about our new products and services, notifications about advertising campaigns, interesting news about our activities, and notifications about new posts on the website and blog.
By subscribing to e-newsletters, you consent to us analyzing your purchase and usage behavior data (for example, coupon redemption, completed purchases, article reading). We record when you read our newsletters and which links you click on, and based on this, we infer your personal interests.
The legal basis for this is your consent according to point (a) of the first sentence of Article 6(1) of the GDPR.
Your data is stored for the duration of our customer relationship with you. You can revoke your consent to receive newsletters at any time and unsubscribe from e-newsletters. You can exercise your revocation by clicking on the link found in every email newsletter, or by sending a message to the contact details provided in this privacy statement.
CONTACT FORM AND PRODUCT ORDERS
When you contact us by email or using the contact form or registration form, we store the data you provide to us (your email address, your name and surname, your address, your phone number, and the reason or comment for contacting us) so that we can respond to your inquiry, process product orders, and record registrations for educational programs. The legal basis for this is your consent according to point (a) of the first sentence of Article 6(1) of the GDPR. This data is used only for the purpose of processing the matter.
WEB ANALYSIS AND STATISTICS
For analyzing the use of our website and its optimization, we use various services that partly use cookies and other technologies. If you do not agree with the use of these services, you can object to this data processing or set your browser to prevent the storage of cookies. For individual services, it is stated how you can submit an objection. By exercising an objection, individual providers no longer process your data for web analysis purposes.
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and allow an analysis of your website usage. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
However, if IP anonymization is activated on this website, Google will truncate your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services for the website operator related to website and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by adjusting your browser software accordingly; however, we point out that in this case, you may not be able to use all functions of this website to their full extent. In addition, you can prevent Google from collecting and processing the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: https://support.google.com/analytics/answer/181881?hl=en.
This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are processed in truncated form, which precludes direct personal identification. If a personal connection were possible based on the data collected about you, it would be immediately excluded, and the personal data would be deleted immediately.
We use Google Analytics to analyze and regularly improve the use of our website. With the statistics obtained, we can improve our offer and make it more interesting for you as a user. In exceptional cases where personal data is transferred to the USA, Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is point (f) of the first sentence of Article 6(1) of the GDPR.
Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001. User terms: https://policies.google.com/terms?hl=en&gl=en privacy overview: http://www.google.com/intl/en/analytics/learn/privacy.html and privacy policy: https://policies.google.com/privacy?hl=en&gl=en.
DATA SHARING
PROFFSHOP, trgovina d.o.o. will not share collected data with third parties except in the case of product orders marketed on the website that need to be sent by mail. In this case, the data will only include those necessary for product delivery (order number, name and surname, contact number, and delivery address).
DATA PROTECTION
PROFFSHOP, trgovina d.o.o. uses appropriate information and organizational measures to protect the transmission and storage of personal data and ensures protection in accordance with the Personal Data Protection Act (ZVOP-1, Official Gazette of RS, No. 94/2007) and the EU General Data Protection Regulation (Regulation (EU) 2016/679).
The website visitor or user is aware and agrees that PROFFSHOP, trgovina d.o.o. stores their data provided during registration, ordering, or subscribing to e-newsletters for as long as they are an active user and for one year after the termination of this status or upon unsubscribing from e-newsletters.
PROFFSHOP, trgovina d.o.o. retains other data for as long as it is strictly necessary to achieve the purpose for which the data was collected, after which it is permanently deleted or effectively anonymized so that a specific piece of data can no longer be linked to a specific user.
Personal data collected by PROFFSHOP, trgovina d.o.o. based on explicit individual consent is processed only for the purposes defined by the consent and is stored until the consent is revoked.
The user is also responsible for protecting personal data by ensuring the security of their username and password and by updating the operating system and antivirus programs on their computer.
USER OR CUSTOMER RIGHTS UNDER THE GDPR
To ensure fair and transparent processing, as a user, you have the following rights based on regulations:
- Right to withdraw consent
If you as a user have consented to the processing of your personal data (for one or more specific purposes), you have the right to withdraw this consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- Right of access to personal data
As a user, you have the right to obtain from the provider (data controller) confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and certain information.
- Right to rectification of personal data
As a user, you have the right to obtain from the provider without undue delay the rectification of inaccurate personal data concerning you. As a user, taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
- Right to erasure of personal data (“right to be forgotten”)
As a user, you have the right to obtain the erasure of personal data concerning you when there is no longer a legitimate reason for further processing.
Prevention of processing is possible in special circumstances:
- when processing is no longer necessary in relation to the purposes for which the data were collected and processed;
- when the user withdraws consent for processing;
- when the user objects to the processing and there are no overriding legitimate grounds;
- if the processing was unlawful;
- when erasure is necessary for compliance with legal obligations (EU or Member State law);
- when the processing is related to the offer of information society services to a child.
- Right to restriction of processing
As a user, you have the right to obtain from the provider restriction of processing where one of the following applies:
- if you as a user contest the accuracy of the personal data;
- when the processing is unlawful and you as a user oppose the erasure and request the restriction of their use instead;
- when the data are no longer needed for the purpose of processing, but you as a user require them for the establishment of legal claims.
- Right to data portability
As a user, you have the right to receive the personal data concerning you, which you have provided to the provider, in a structured, commonly used and machine-readable format.
- Right to object to processing
As a user, you can object to processing in the case of processing for the performance of a task carried out in the public interest or in the exercise of official authority and direct marketing (including profiling).
- Right to lodge a complaint with a supervisory authority
As a user, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement (in Slovenia, this is the Information Commissioner) if you consider that the processing of personal data relating to you infringes data protection regulations.
As a user, you can address all requests concerning the exercise of rights related to personal data, in writing, to the controller, PROFFSHOP, trgovina d.o.o., which you can do by contacting us via sales@proffshop.eu.
LINKS TO OTHER WEBSITES
The website www.proffshop.eu also contains links to websites not managed by PROFFSHOP, trgovina d.o.o. These links are provided as an additional service on the website www.proffshop.eu and PROFFSHOP, trgovina d.o.o. is not responsible for their content, security, or privacy protection methods. We recommend that visitors review the privacy protection policy published on the pages they visit in this case.
LIMITATION OF LIABILITY
PROFFSHOP, trgovina d.o.o. is not liable for any damage incurred by users who provide incorrect, incomplete, or outdated information when subscribing to e-newsletters, making inquiries, or purchasing products or services.
CHANGES TO PRIVACY POLICY
The status of the privacy statement is indicated by the date (below). We reserve the right to modify this privacy statement at any time with effect for the future. The current version is always accessible on our website. Please visit our website regularly to stay informed about the valid privacy statement.
Status of this privacy statement: 10. 4. 2022
ADDITIONAL INFORMATION
You can also send us any questions, concerns, or comments regarding our privacy policy through the contact form.